Our Vision & Values

Who we are and how we work.

The NDIS has changed, and the way we operate has to change with it. Who we are has not.

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Our Mission

We exist to serve our participants, their families and their broader support networks.

We simplify the NDIS. We deliver meaningful strategies in every behaviour support plan. We don't chase academic awards. We are practical, we understand our participants, and we tailor our services and communication to them.

Clinician-led, therapeutically meaningful

We are a clinical organisation, run by clinicians for clinicians. Therapeutically meaningful work is at the core of everything we do.

Our Values

Eight values that guide how we adapt.

These are the values we have always worked by, and they guide how we adapt.

  • 01

    Practical and Pragmatic

    We don't look for the most complicated way of doing things. We look for efficiencies, streamlined processes and clear communication with our participants.

  • 02

    Focused on the Work, Not the Politics

    We are not a political organisation. We get on and do the work, and we don't get sidetracked by the politics of the day.

  • 03

    Every Voice Is Heard

    The loudest voice in the room is not the only one that counts. We celebrate quiet achievers: the people who get on with things. We truly value them.

  • 04

    Trust, Not Micromanagement

    We don't believe in micromanaging. We choose the right people, trust them, and get out of the way so they can get on with their job.

  • 05

    Developing Our People

    The person who joins this organisation is not the staff member you will become. We are a training organisation, and developing our staff is what we do.

  • 06

    Long-Term Thinking

    Every decision we make takes the long view. That means lasting benefit for participants we expect to work with over years, the long-term viability of this organisation, and the long-term viability of the NDIS itself.

  • 07

    Embrace Experimentation

    Nothing stands still, and neither do we. We love to experiment, try new things and keep up to date with technology. We are always moving forward.

  • 08

    It's Okay to Be Human

    It's okay to admit vulnerability and to own a mistake. We don't punish people for being imperfect. We encourage honesty, because we believe in continual improvement in everything we do.

Take our Vision and Values with you.

Download the one-page guide, or see what it is like to work with us.

Download the PDF Careers at Positive Moods