Terms and Conditions

1.No Medical or Professional Advice

• Information Only: The content, resources, and materials published on this website are provided for general informational purposes only.
• Not a Substitute: Website content does not constitute medical, clinical, therapy, or formal disability support advice. You should always seek the advice of a qualified professional regarding a specific medical condition or support need.

2.Website Use vs. Service Agreements

• Separate Agreement: Using this website or submitting an enquiry form does not constitute a formal contract for support delivery or create a provider-participant relationship.
• NDIS Service Agreement: The actual delivery of NDIS supports by us is strictly governed by a separate, formal NDIS Service Agreement signed by you (or your nominee) and Positive Moods Pty Ltd, which outlines schedules of support, specific pricing, and cancellation policies.

3.NDIS Pricing and Information Accuracy

• Pricing Alignment: We strive to keep all information regarding our services up to date. However, all NDIS service pricing is subject to the current NDIS Pricing Arrangements and Price Limits set by the National Disability Insurance Agency (NDIA).
• Quotes: Any pricing quoted on this website is indicative only and will be formalised within your specific Service Agreement.

4.Intellectual Property

• Ownership: All content, logos, graphics, text, and designs on this website are the intellectual property of Positive Moods Pty Ltd or its licensors.
• Restrictions: You may view, download, and print pages for personal, non-commercial use (such as reviewing services for a participant). You must not copy or exploit any material on this website for commercial purposes without our express written consent.

5.Privacy and Data Security

• Data Privacy: Any personal or sensitive information you provide to us through website contact forms or portal registrations is handled securely and in strict accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and our Privacy Policy.

6.Limitation of Liability & Consumer Rights

7.Governing Law

• Jurisdiction: These terms and conditions are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts of Queensland.

8.Changes to Terms

• Amendments: We reserve the right to amend these terms at any time to reflect operational changes or updates to NDIS Rules. Your continued use of the website signifies your acceptance of the updated terms.